Terms & Conditions

Welcome to ShopValley (shopvalley.com.bd).

By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. General Information

ShopValley is an online platform that sells dietary supplements and wellness products.

All products available on this website are sold for personal use only and are not intended for resale unless explicitly agreed in writing.

2. Eligibility to Use the Website

By using this website, you confirm that:

• You are at least 18 years old, or
• You are using the website under the supervision of a parent or legal guardian

3. Product Information & Usage

• Products sold on ShopValley are dietary supplements, not medicines
• Product descriptions are provided for informational purposes only
• Supplements are not intended to diagnose, treat, cure, or prevent any disease

Always consult a qualified healthcare professional before using any supplement, especially if you have a medical condition, are pregnant, breastfeeding, or taking medication.

4. Pricing & Availability

• All prices listed on the website are subject to change without prior notice
• Product availability may change at any time
• We reserve the right to limit quantities or discontinue products without notice

In case of pricing or product information errors, ShopValley reserves the right to cancel or refuse orders.

5. Orders & Order Confirmation

• Placing an order does not guarantee acceptance
• Orders are considered confirmed only after verification and processing
• We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity

Customers will be notified if an order is canceled.

6. Payments

ShopValley offers secure payment options, which may include:

• Cash on Delivery (COD)
• Online payment methods (as displayed at checkout)

Payment options may vary based on location and service availability.

7. Shipping & Delivery

• We deliver products across Bangladesh through third-party courier services
• Estimated delivery times are provided for reference only
• Delays caused by courier services, weather, or unforeseen circumstances are beyond our control

ShopValley is not liable for delivery delays once the order has been dispatched.

8. Cancellations, Returns & Refunds

Order cancellation, returns, and refunds are governed by our Return & Refund Policy.

Please review that page carefully before placing an order.

9. User Responsibilities

By using this website, you agree that you will:

• Provide accurate and complete information
• Not misuse the website or its content
• Not attempt unauthorized access or fraudulent activity

Any misuse may result in suspension or termination of access.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of ShopValley unless otherwise stated.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

11. Limitation of Liability

ShopValley shall not be held liable for:

• Any direct or indirect damages resulting from the use of this website
• Adverse effects caused by misuse of products
• Delays or failures caused by third-party service providers

Use of this website and its products is at your own risk.

12. Third-Party Links

Our website may contain links to third-party websites.

ShopValley does not control or endorse the content, policies, or practices of these external sites and is not responsible for them.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms & Conditions

ShopValley reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated terms will be effective immediately upon posting on this page.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Bangladesh.

16. Contact Information